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Annual Maintenance Contract

In today’s world, when almost all business processes have became dependent on computers and a computer related problem at a wrong moment can prove disastrous for your business. We take Annual Maintenance Contract of big business house, industrial house, Government department and large scale industries to make them free from various types of problems being generated due to software, hardware and network failure. Backed with an experienced team of experts, we have been rendering unbeatable AMC Maintenance Services. Today, we have become one of the reliable providers of Online Annual Maintenance Services.

Why don't you get an Annual Maintenance Contract with us and relax?

We will :

* Attend your faulty computer in the shortest possible time, usually the same day.
* Repair/replace the defective components (at our cost for comprehensive warranty).
* Do preventive maintenance of your computer every month.
* Optimize the settings so that they work efficiently.
* Regularly virus scanning
* Make sure you can connect to your network flawlessly.

Our Network Support Package

We have pre-designed following support packages to suit your budget and business needs. Each solution builds on the services delivered in the last to offer a range of protection for every type of business requirement. Whichever package you choose you are assured of our quality of service and commitment to the highest levels.

Basic Pakage
Our basic package ideally suited to businesses for up to 10 desktops and a server.

  • One free visit to asses and document existing network.
  • Remote Weekly Sever checkups.
  • Remote Weekly backup check.
  • Remote Software installation support.
  • Unlimited email support (Four hour response time).
  • Latest Microsoft updates and service packs.
  • Call out charged at an hourly rate.

Silver Package
This package is suitable for businesses from 11-25 desktops with up to 3 servers. It includes all the essential services of the Tortoise package and following additional services;

  • All the benefits of Basic package
  • Two half-day site visits per month.
  • Remote Server checkups twice a week
  • Daily remote backup check
  • Remote software installation support.
  • Telephone and unlimited email support (One hour response time).
  • Latest Microsoft updates and service pack
  • Remote software installation support

Gold  Package
This package is suited to businesses that have more than 25 desktops and 4 or more servers and require support on daily basis. This package provides following benefits;

  • All the benefits of Silver package
  • Up to six half-day site visits per month
  • Daily Remote Server checkups
  • Daily remote backup check.
  • Unlimited telephone and email support.
  • Instant remote support
  • Latest Microsoft updates and service packs
  • Remote and On-site Software installation support*

Pay As You Go

 

if you don't have a support contract with us we can still support you on a pay as you go basis. This option is available to both our contract and non-contract clients. With Pay As You Go support, we can provide you instant support remotely or visit your premises, where remote support is not an option.

Customized Packages
Not happy with pre-defined package? Give us a call or arrange for a free visit from one of our certified engineers to discuss your requirements in more detail in a non-technical language.

*On-site Installation support is provided as part of pre-agreed site visit as part of the package.


eibsol.com Emtiazat International Business Solution IT Support Company Saudi Arabia

 

 

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